In 2016 when we launched our animal care business we had no idea what we were in for but one thing was apparent, there was no looking back. We were doing what we loved and what we were meant to do.
From day 1, we knew we wanted to do and be different and through many trials and errors, failures and success, we have landed where we are today and couldn’t be happier.
Where many people in our shoes go commercial or scale up and out, we stayed small and intimate. What this means for you is that your pups are in the hands of a family who care, and are working for something more than a paycheck.
You are getting an experienced family who wants to become your pets home away from home.
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This section is placed at the top for a reason — please review carefully before drop-off.
These time windows are guidelines to help us plan our day. We do have flexibility most days, but anything outside of these times must be discussed and planned ahead.
Communication is key. Last-minute changes without notice can impact scheduling, while early communication allows us to accommodate most requests.
Clear communication helps everything run smoothly. For example, letting us know in advance about changes to pickup times allows us to properly adjust schedules and care routines.
We value all feedback and use it to continue improving our care and service.
We take emergencies seriously, but we do not automatically proceed with every veterinary add-on or upsell. Each situation is assessed individually using our best judgment and experience.
We provide full transparency on what we know, what we suspect, and what actions have been taken. Our priority is always the safety and well-being of the dogs in our care.
Is your dog friendly toward humans, including children?
Is your dog comfortable with both large and small dogs?
Is your dog able to eat and sleep peacefully in a crate?
We aim to maintain a family-friendly pack environment. Normal dog behaviors like barking, jumping, and playing are expected. These questions help us identify any major aggression or bite reactivity concerns.
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Kelsey Skelton From the minute I reached out about availability to the minute I picked up my dog, they were extremely responsive and went above and beyond to take care of my dog! We will definitely be using them again! Heather Rose My pup has been to Mr. Rogers twice. It's so comforting to know that she is at a home away from home when we can't bring her on a vacation. Scott is real good with communicating and even sent us a few videos of all the dogs playing together. My pup loves to play outside and at Mr. Rodgers there is plenty of outdoor space for all the dogs! Summer Utz Scott is very responsive when contacting him. We have been using Puppy Vacay for a few years. They offer taxing your puppy pick up and drop off. They are there for you at last minute as well. Highly recommend them!! Kevin Holz Been taking our dog here since we first got him a couple years ago. The staff is friendly and trustworthy and make sure the dogs are well cared for! Sarrah McWilliams Scott and his crew are amazing! We did an overnight stay to see how our puppy did before we booked for our week stay. It went flawless and we booked our week stay that just ended and it went incredible!!! Scott is extremely professional, communication was a breeze and we've never felt so comfortable leaving our puppy with someone as we did with him. We are beyond thrilled to have found him and now have someone in AZ we can trust. Thank you Scott and crew for doing what you do!!!! Abbie 1 Our fur baby, who went with us everywhere had her first opportunity to ever be boarded. We choose Mr. Rogers and are very happy that we did. We loved the idea that it is an “in home with family” atmosphere. We will be using Mr. Rogers again! Thienne Johnson Easy to book, good location, great outdoor space. Mark Jordan Highly recommended!!! Pup's had a great week!!!! Scott is definately a dog person!! Hyder Tammu I love using their service. Our dog comes home healthy and happy every time. Their price are decent as well. Highly recommend this place. Josh Allen Fantastic people and a great business. I switched from a different place and couldn’t be happier with the decision. They were communicative, helpful, and even understanding when my flight was a day later returning. I intend to use them every time I travel.